TURNAROUND TIMES: Turnaround times for both print and design jobs are NOT guaranteed.All turnaround times posted or estimated are estimates based on past jobs. There are several circumstances that could delay a job's turnaround time that are beyond our control.

NO REFUNDS OR REPRINTS WILL BE ISSUED FOR ANY DELAYS IN TURNAROUND TIMES.ADVANCED PAYMENT: Any and all orders must be paid in advance unless an account has been established. Payments may be tendered by cash, money order, Visa, MasterCard, Discover, American Express or PayPal.

WE WILL NOT BE HELD LIABLE FOR ANY DELAY OR POSTPONEMENT OF A JOB DUE TO NON-PAYMENT.COLORS: Colors for any print job are NOT guaranteed.For most of our offset printing we use a process called gang run printing to be able to offer you our incredible prices. Using this process, color reproduction isn't always possible due to a conjoining job's color needs. We hold no responsibility for any color variations between the digital media and the final printed job unless a color calibrated proof has been provided and approved on site for an additional cost. NO REFUNDS OR REPRINTS WILL BE ISSUED FOR COLOR VARIATIONS FROM THE DIGITAL MEDIA TO THE FINAL PRINTED JOB.
DIGITAL MEDIA DESIGN AND TYPE ERRORS. When a job is submitted to us for print all design and type needs to be proofread and finalized. We will not be held liable for any files that are submitted to us with copy or design errors. We will also not be held liable for any files printed with design or copy errors once our design department has received final client approval.NO REFUNDS OR REPRINTS WILL BE ISSUED FOR ANY DESIGN OR TYPE ERRORS SUBMITTED OR APPROVED BY THE CLIENT.

QUANTITIES: Exact quantities are NOT guaranteed.In most cases, you will receive a small percentage more than you ordered. In some cases, you may receive fewer. As industry standards dictate, your order may be run under or over 10% of the quantity ordered. NO REFUNDS OR REPRINTS WILL BE ISSUED FOR UNDERAGES OR OVERAGES THAT ARE +-10% OF THE QUANTITY ORDERED.

SIZING AND CUTTING: Cutting accuracy and exact sizing are NOT guaranteed.All jobs are laid out and printed at the exact size ordered. Due to our gang run printing process, the job might be cut 1/16" to 1/8" smaller on each edge to eliminate run over from the job laid out next to it. This is why we require a 1/4" bleed area to reduce any occurrences of truncated copy. These cuts might also be larger or smaller on one side or the other. It is strongly advised that edge borders are not used on any job. NO REFUNDS OR REPRINTS WILL BE ISSUED FOR CUTTING OR SIZE VARIATIONS UP TO 1/8" ON EACH EDGE.

SHIPPING: We will not be held liable for any shipping delays or shipments that are lost in transit from a third party shipping company. NO REFUNDS OR REPRINTS WILL BE ISSUED FOR ANY DELAYED OR LOST SHIPMENT.

JOB CANCELLATIONS AND REFUNDS: A print order can be canceled at any time prior to it entering into production. A Sindex Printing And Grahics representative will inform you of any cancellation charges will incurred.  All charges incurred prior to change or cancellation of an order will be invoiced accordingly. Changes to orders and cancellations must be in called in and in writing by email and confirmed by Sindex Printing And Grahics.  A print order cannot be canceled and no refund will be given once it has entered into production or any process thereafter.  If a job is canceled, any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will not be subtracted from your balance due or refunded. ALL SALES ARE FINAL AND NO REFUNDS WILL BE ISSUED.

INDEMNIFICATION: The customer shall indemnify and hold harmless the printer, Sindex Printing And Grahics, from any and all loss, cost, expense, and damages on account of any and all manner of claims, demands, actions and proceedings that may be instituted against the printer on grounds alleging that the said printing violates any copyright or any proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any person's right to privacy or other personal rights except to the extent that the printer has contributed to the matter. The customer agrees to, at the customer's own expense, promptly defend and continue the defense of any such claim, demand, action or proceeding that may be brought against the printer, provided that the printer shall promptly notify the customer with respect thereto, and provided further that the printer shall give to the customer such reasonable time as the urgency of the situation may permit in which to undertake and continue the defense thereof.

TRADEMARKS: Any and all trademarks/logos displayed on the Sindex Printing And Grahics web site and social media are trademarks of their respective company.

SAMPLE AND DESIGN USE AND RIGHTS: Sindex Printing And Grahics retains all rights to any and all graphic designs completed by our design department. Sindex Printing And Grahics may use any design for samples and/or marketing purposes. Sindex Printing And Grahics may use any items/products for samples and/or marketing purposes.

DESIGN PROOFING: Any and all graphic designs completed by Sindex Printing And Grahics may use any design for samples and/or marketing purposes. Designs must have written approval before the job will be printed. Proofing of the job includes, but not limited to, colors, layout, stock images, and text (including spelling & punctuation). Once a job is approved for print, Sindex Printing And Grahics may use any design for samples and/or marketing purposes. accepts no liability for any design related mistakes.NO REFUNDS OR REPRINTS WILL BE ISSUED FOR ANY DESIGN RELATED MISTAKES.

PROOF DISCLAIMER: This order will be kept on hold until we hear from you. Please email your approval or changes as soon as possible so we can proceed with the order. By submitting your response to Sindex Printing And Graphics, you agree to the following terms.  "PROOF APPROVED" You are FULLY RESPONSIBLE for final proof and layout approval prior to the printing process.Sindex Printing And Graphics is NOT LIABLE for errors in a final product caused by any of the following reasons: Omitted, Mistyped or Misspelled Words, Grammar, Punctuation.You understand that any errors existing on the approved proof will be printed and that any additional costs incurred to fix these errors are your responsibility and not eligible to be re-run free of charge. "NEEDS CHANGES" This job may be printed with the attached changes. You understands that errors will be fixed at no additional charge but changes to the original design will be charged at the quoted hourly rate.

INDEMNITY: By submitting your approval to Sindex Printing And Graphics, you agree to the following terms:
You have verified that spelling and content are correct and assume all responsibility for typographical errors.You are satisfied with the document layout.You understand that your document will print EXACTLY* as it appears on the proof and that you cannot make any changes once the order is approved.You certify that you are legally authorized to utilize any design / art / photograph(s) being supplied to Sindex Printing And Graphics for the purposes of fulfilling this order. Further, you indemnify, hold harmless and agree to defend Sindex Printing And Graphics, its vendors and affiliates from any suit, claim or demand arising from your reproduction or use of this material.*Please note the color on your monitor may not be representative of the printed piece. The monitor uses a resolution of 72 dpi and is RGB based, while printing uses 300 dpi and is CMYK based or specified PMS color. The colors on the monitor are brighter than they will appear when they print.

COLOR PROOFING & MATCHING: Sindex Printing And Graphics is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Sindex Printing And Graphics will try it's best to match the gradient density of each color, Sindex Printing And Graphics is not liable for the final appearance of a color.
Important: Gang-run printing is multiple (and different) customer jobs that are combined on a large print sheet, and run at the same time. For example, we layout 80 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 80 sets of 1000 cards . Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color, offset job among 80 customers. Application of UV Coating may effect or change the appearance of the printed colors. Sindex Printing And Graphics is not liable for the final color appearance of a UV product/s.